Thursday, March 30, 2006

How to Communicate Effectively When Your Buttons are Pushed--Win/Win in 8 Simple Steps!

With Eisha Mason & Michal Golan

UPDATE:
Michal now lives in Israel and is teaching this work there. Eisha can be reached at 310-5284229, emason@afsc.org. Michal can be reached in Israel at : 054-3186008

This training meets the qualifications for 7 hrs of continuing education credits for MFT’s and/or LSCWs as required by the California Board of Behavioral Science
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We have a quick question for you:

Do you often wished you could have remained centered, calm and clear-headed when your buttons were pushed?

We don’t know about you but we both used to feel utterly powerless in certain situations, obsessing later about what we could have/should have said, while at other times we felt ineffective (and later ashamed), letting our tempers get the best of us.

Can you relate?

So guess what? Over the years, we worked hard to develop effective tools which allowed us to stay in our power, keep our heart open and at times even win the heart of the adversary. We were really ecstatic when it worked!

What’s really great about all our trials and errors is that we have now figured out a simple formula that anyone can follow with immediate results.

That’s right, the moment you put this formula to work it works for you in fantastic ways.


It is not difficult. You dont have to spend the rest of your life in therapy in order to succeed.

No longer do you have to give up, cave in, raise your voice or lose your temper.

No longer do you have to choose between feeling like a 'doormat'
and keeping your mouth shut or being a 'bully' and scaring people away.

You don’t have to lose the relationship in order to get what you want or or give up what you want so that you keep the relationship.

You can bring out the best in people and transform difficult conversations into healing opportunities.
You can learn how to be an effective communicator in eight simple steps...

To be honest with you, we are simply “dying” to share this with you
Why? Because as much as we l o v e having our own ‘WIN’ moments, our absolute biggest thrill is to hear your success story.


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SO WHAT WILL YOU LEARN?

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  • How to keep ‘cool’ when emotions run ‘hot’
  • Little known, yet powerful technique that can instantly take the edge of a charged conversation (The ‘First Aid’ of any difficult conversation)
  • Key words that can establish trust and encourage mutual understanding
  • One of the biggest mistake people often make when finding themselves in a heated argument
  • One simple sentence you can say in a heated argument that will almost always disarm your opponent
  • How to achieve the mindset you need for an effective conversation with someone who pushes your buttons
  • How to find out what really triggers you (this one is the key that unlocks your freedom)
  • Discover the 5 most common beliefs that undermine your power in a challenging conversation
  • How to get people to actually listen to you (we think we know this one but we hardly ever use it. Find out why.)
  • How to get your point across without raising your voice or using harsh words that may cost you later (or how to stay present without caving in when someone else raises their voice... )
  • How to stop reacting habitually to certain conflict triggers (This one exercise will allow you more choice and more power in your communication with ‘the other’).
  • How to maximize the opportunity and increase the possibility for healing (using the 6 models of conflict)
  • The secret to getting what you want instead of what you don’t want
  • Highly effective (but little used) tool for the end of every difficult conversation that simply puts the icing on the cake (meaning, it continues to reap benefits later).
Just Imagine how you will feel knowing that you can communicate clearly and effectively even when you are really upset...

Imagine getting the results you want without compromising your dignity, morality and/or safety...

Imagine being able to shift out of entrenched positions into new possibilities

And the best part of it is...
As an effective communicator, you will feel more empowered, more at peace and more true to your intentions while achieving the results you want.

As an added benefit, you will gradually get less and less triggered. You will reduce stress and improve your mental and emotional wellbeing.


And on another practical note:
This training meets the qualifications for 7 hrs of continuing education credits for MFT’s and/or LSCWs as required by the California Board of Behavioral Sciences

We hope you are as excited as we are.


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WHEN IS IT AND HOW MUCH DOES IT COST?

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This packed-full, intensive, hands-on training (which is also fun by the way), is taking place by request.  The cost per person is $150



But hey, we really want to support you to master these techniques and how better than to come with someone you can later practice with, so if you sign up with a family member (or a co-worker), we will make it $260 for both of you
Begin today to get MORE out of your personal, professional and casual relationships
We hope to see you there. 

This may just be the missing Piece in your Peace work.

We realize that every day in our interactions with family, neighbors, colleagues and political adversaries, our conversations pull relationships apart or draw us together. 

We realize that we can plant seeds of peace or sew seeds of resentment, anger and revenge. 

Each day, we as individuals, have a choice. 
Improve your relationships. 
Increase your effectiveness as a change agent and a peacemaker.

To your success,


Eisha & Michal

P.S. – Oh,we forgot to mention one more thing. This might be the last time we offer this workshop. Michal is returning to Israel in June.

P.S.S. And by the way, you don’t have to take our word for it.
Here are some comments from previous participants:

“These skills have helped me develop more cooperative relationships with my staff so that we are working together as a team, rather than me vs. them. I can communicate more effectively with patients in distress and I am able to get my ideas and opinions across without distancing people. I create win-win conversations.. I feel great about that!” --Dr. Na’imah Powell, M.D.


“I will recommend this training to everyone on the planet! This is stuff we should be taught in grade school, high school and corporate America” --Vermita Perkins

“Experiential, practical, fun and powerful Thank you!” --Anonymous


"I'm a mediator so I've taken a lot of trainings. This is a unique and important communication class. The 8-step approach made the rich material more easily digestible. I found especially helpful the step on defining one's purpose in conversation or conflict...and sticking to it. The step on emotional clarity and self forgiveness is essential. This training not only provided me with techniques that I can pass on to my clients, it gave me skills to help improve my own communication skills and centeredness for both my professional and personal life". --Isabelle Gunning, Board President, Southern CA ACLU


“In 8 hrs. I came to understand and experience the importance of relationship to my own emotional state and that of the other person and how to be responsible for my reactions—clarity….Excellent value!!” --John Beggs"

As a psychotherapist I have had a lot of communication training, yet this workshop ...made the ideas easy, direct and user friendly. I use the little card and find people's response immediate and positive. It works! It was a fun, very experiential day and I really got a lot out of it --Ginny Winn, MA, MFT

The workshop is the most practical workshop on communication that I have taken... It allows me to reflect on my conversations with purpose and strive to communicate from a consciousness of peace. It is amazing the minute you step out of integrity with the principles you know and feel it and learn from it. --Lisa Caroll Mena

Thanks for a great day of real strategies to actualize the kind of person/communicator I want to be. There was a great balance between listening and doing that made the day seem to fly by… Thanks also for allowing people’s experiences to lend context to what you were teaching, it made it feel real. -Kate Beaudet


Who We Are...

Eisha Mason is co-founder of Soulforce Trainings. For 20 years, she has developed, directed and facilitated programs that empower individuals to harness the power of "soulforce" for personal transformation, social justice and peacemaking. Former Executive Director of The Center for the Advancement of Nonviolence and currently, Regional Director of the American Friends Service Committee in the Pacific Southwest, Eisha is an activist, speaker, author and teacher of nonviolence. She is contributor to How to Stop the Next War Now, co-author of 64 Ways to Practice Nonviolence Curriculum and Resource Guide and former host of The Morning Review on KPFK (90.7FM). Eisha has maintained a private practice of spiritual counseling in the Los Angeles area for 20 years.

Michal Golan
Co-founder of Soulforce Trainings, has been dedicated to advancing consciousness for peace, healing and social transformation since she can remember herself. Michal was a founding member of The Center for the Advancement of Nonviolence (’97) where she served as Director of Training (’04-’06) and prior to that, a trainer at the County of Los Angeles Dept of Public Social Services (DPSS). Michal is also a Certified Diversity Trainer, a Spiritual Counselor and a Theta Healing facilitator. Michal earned her Bachelor of Science from the Hebrew University of Jerusalem. She maintains a private practice and leads seminars in Israel and abroad.